Service marketing: Integrating customer focus across the firm
Zeithaml, Valarie A.
Service marketing: Integrating customer focus across the firm - 3 - Delhi TMH 2003 - 668
Service Marketing
658.4058 ZEI
Service marketing: Integrating customer focus across the firm - 3 - Delhi TMH 2003 - 668
Service Marketing
658.4058 ZEI