000 00317nam a2200145Ia 4500
003 LIB
008 220901s2012 xx 000 0 eng d
082 _a658.4058 LOV
100 _aLovelock, C.
245 0 _aService Marketing
250 _a7
260 _bPearson
_c2012
_aDelhi
300 _a683
942 _2ddc
_cBK
_024
999 _c1542
_d1542