000 00333nam a2200145Ia 4500
003 LIB
008 220901s2012 xx 000 0 eng d
082 _a658.4058 VEN
100 _aVenugopal, V.
245 0 _aService Marketing
260 _b Himalaya
_c2012
_aMumbai
300 _a321
650 _aService Marketing
942 _2ddc
_cBK
999 _c1794
_d1794