| 000 | 00399nam a2200157Ia 4500 | ||
|---|---|---|---|
| 003 | LIB | ||
| 008 | 220901s2008 xx 000 0 eng d | ||
| 082 | _a658.4058 ZEI | ||
| 100 | _aZeithaml, Valarie; et.al | ||
| 245 | 0 | _aService marketing: Integrating customer focus across the firm | |
| 250 | _a4 | ||
| 260 |
_bTMH _c2008 _aDelhi |
||
| 300 | _a743 | ||
| 650 | _aService Marketing | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c5149 _d5149 |
||