000			00363nam a2200145Ia 4500
003			LIB
005			20250910125048.0
008			220901s2006 xx 000 0 eng d
082			_a658.8342 KIN
100			_aKincaid, Hydutg W.
245		0	_aCustomer relationship management: Getting it right
260			_bDelhi: Pearson _c2006
300			_a480
942			_2ddc _cBK
999			_c6456 _d6456