000 00388nam a2200145Ia 4500
003 LIB
008 220901s2008 xx 000 0 eng d
082 _a658.8 SIK
100 _aSikkim Manipal University
245 0 _aServices marketing and customer relationship management
260 _bSikkim Manipal University
_c2008
300 _a200
650 _aService Marketing
942 _2ddc
_cBK
999 _c6511
_d6511