000 | 00350nam a2200145Ia 4500 | ||
---|---|---|---|
003 | LIB | ||
008 | 220901s2002 xx 000 0 eng d | ||
082 | _a658.4058 KUR | ||
100 | _aKurtz, David L.; Clow, Kenneth E. | ||
245 | 0 | _aServices marketing | |
260 |
_bJohn Wiley _c2002 |
||
300 | _a570 | ||
650 | _aService Marketing | ||
942 |
_2ddc _cBK _09 |
||
999 |
_c6983 _d6983 |