000 00337nam a2200121Ia 4500
008 220901s2006 xx 000 0 eng d
082 _a658.812 PEE
100 _aPeeru Mohamed, H.; Sangadevan, A.
245 0 _aCustomer relationship management: A step by step approach
260 _bDelhi: Vikas
_c2006
300 _a224
942 _2ddc
_cBK
999 _c7010
_d7010